Buy Now

Why does my lock flash red when I try to lock/unlock it?

The lock flashes red because it senses an unenrolled Kevo fob or smart device is near the lock.  Ensure that your Bluetooth is on and that the Kevo app is running in the background or foreground.  Check your Kevo app under "My Locks & eKeys" to see if your eKey is present and that you have accepted it (not still pending).  For more reliable operation, ensure that the authorized smart device or fob is closer to the outside of the door than any other unauthorized smart devices or fobs in the area.

Comments

Powered by Zendesk