Modified Support Hours:
We apologize for the inconvenience, but our office will be closing at 12:00 noon PST on Monday, October 7th, 2019. We will resume regular operating hours, 7:00 am to 4:00 pm PST, on Tuesday, October 8th, 2019.
Notice for consumers using or updating to iOS 13 – Please “Allow” Bluetooth permissions to ensure that the Kevo app v3.3.0 will work properly with the Kevo lock. Refer to document here.
Notice for consumers using or updating to Android 10 – Please follow the steps outlined here to ensure that the Kevo app v2.1.9 will work properly.
Get instant answers to common questions.
- How to link Kevo and Alexa accounts?
- Does Kevo Smart Lock include Kwikset's SmartKey Re-Key Technology?
- How do I improve the reliability of the “Touch-to-Open” functionality in Kevo?
- How do I perform a latch calibration to make the key easier to turn?
- Kevo Not Working?
- What do the colors on the light ring mean?
- How do I set up/connect your Kevo Plus Gateway?
- How to setup your lock with your smart device?
- How to calibrate a Kevo fob?